The best clinicians start visits prepared, set a clear agenda early, build trust quickly, stay present while being thorough, and extend care beyond the visit. But today's reality gets in the way: rising patient complexity, short visits, staffing constraints, and administrative work that spills into evenings and weekends.

That gap affects everyone. It makes it harder for clinicians to fully address patient concerns, leaves next steps less clear, limits how much of the patient's agenda can be covered in the visit, and leaves revenue on the table when more complete encounters are not conducted and billed appropriately.
U.S. health systems lose billions each year to sub-optimal visits and missed experience/3rd party quality incentives
Missed revenue from rushed visits, missed patient needs, and open care gaps.
Our Connected Care AI Suite helps care teams gather what matters to patients before the visit, bring forward relevant history from the chart, and capture what happens during the encounter. Our Clinical Intelligence Engine then turns that information into practical support clinicians can use to address more of the patient's concerns, make better use of limited visit time, and help leave with clearer next steps.
Additionally, our integrated coaching and AI role plays software, LarryAI, provide clinicians with targeted feedback, structured communication assessment, and communication coaching based on real patient visits and AI role plays. This helps clinicians build skills they can use in everyday practice to improve decisions, strengthen patient relationships, and deliver more effective care.
Today's paper and digital forms frustrate patients and clinicians alike, yet fail to deliver critical context. We empower clinicians to walk into the room with a clearer picture of why the patient is here and what matters most to them.
A physician-trained AI agent conducts a pre-visit clinical interview by phone or other device, gathering symptoms, concerns, history, patient priorities, and the visit agenda before the encounter begins.
EHR and data connectors
We bring forward relevant patient history so clinicians do not have to piece everything together from scratch.
Keensight Health brings together pre-visit interview data, chart history, and visit activity into actionable support clinicians can use at the point of care, including:
Summarize symptoms, concerns, and patient priorities before the encounter begins.
Ambient scribe captures the visit and drafts the visit note.
Signals when important concerns, care gaps, or follow-up needs may not yet have been addressed.
Diagnostic support and recommended clinical questions to ask at the moment of care.
IInstead of starting cold and spending visit time re-gathering history, clinicians begin with a clearer understanding of why the patient is here, what matters most, and relevant history. That means more time to address more concerns, explore treatment options, secure patient buy-in, and capture appropriate billing.
A clearer agenda from the start
Less cognitive overload during the encounter
Lower coordination burden
and experience and 3rd-party reimbursements
When clinicians have time between visits or during scheduled development time, they can use LarryAI to review feedback, reflect on communication patterns, and strengthen their connection with patients, manage time, and navigate challenging conversations.
Medical residency program directors and medical directors can use LarryAI to gain visibility into residents’ and clinicians’ communication skills and identify where to focus their 1:1 coaching time.
Keensight Health's patient-facing Care Follow-Through AI agent will extend support beyond the visit through calls and texts.
Keensight Health is designed to pay back quickly by improving visit completeness, documentation quality, clinical communication skills of the care team, and patient experience performance.
More complete visits and thorough documentation support appropriate coding.
Reimbursement tied to patient experience performance.
Reduction through shared savings and better care plan follow-through.
These are the estimated financial benefits before factoring in patient experience, retention, or efficiency gains.
Keensight Health is built by clinicians and AI architects working hand in hand, with physicians deeply involved in shaping how the system gathers information, supports decision-making, and fits into real clinical workflows.
Our clinical communication AI model is grounded in the Patient-Centered Observation Form, or PCOF, a clinical communication framework developed by Larry Mauksch at the University of Washington School of Medicine. PCOF emphasizes listening and empathy, shared decision-making, time management, and chronic disease management — skills that help clinicians build trust, stay organized, and make better use of limited visit time.
We design our products to support clinicians and care teams in real-world practice, with these principles at the center:
Protect the human relationship between patients and care providers
Support diverse patients and clinicians in real-world conditions
Augment clinical judgment rather than create over-reliance on AI
Reduce care burden without disrupting the patient experience
Earn clinicians' trust through transparency about what the system does and why
Winner of the University of Washington CoMotion Innovation Gap Fund grant, supporting promising researchers building high-impact solutions.

If you are leading clinical operations, patient experience, quality, or clinician development, we'd love to show you how Keensight can help clinicians deliver more complete, patient-centered care under real-world conditions.
Keensight Health
Connected Care AI Suite that makes every visit count
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Keensight Health's Connected Care AI Suite helps clinicians start patient visits prepared, stay patient-centered under time pressure, and follow through more effectively after the visit.